Articles

 Adding a static IP onto a CentOS Ethernet device

You will need to edit the interface configuration files under "/etc/sysconfig/network-scripts/"....

 Are game servers allowed?

Yes, we allow game servers to be run on our network. Our network is fully gigabit, low latency,...

 Can I ship my server to you for colocation?

Yes, most certainly.  When you place your order, please state that you'd like to ship to us so we...

 Can you provide discounts for colocation?

If you're after a fixed term of 6 or 12 months, we can provide discounts for colocation. Please...

 Can you provide IPv6 addresses?

Yes, colocation customers can now request a free /64 IPv6 range. Please request an IPv6...

 Can you provide redundant PSUs?

Our racks have dual power feeds from separate power distribution units, as well as backup diesel...

 Colocation Setup Fees

We do not charge any setup fees for colocation.

 Do I need rails for my server?

For 1U and 2U servers, we have shelves which you can use at no extra charge.  If you have larger...

 Do I need to bring my own KVM (Keyboard, Video/Monitor and Mouse)?

Nope. We will provide access to KVMs at the datacentre free of charge. We have access to USB and...

 Do you accept international colocation customers?

Yes, we welcome international orders for our NZ colocation services. We can assist in organising...

 Do you colocate switches and networking gear?

Yes we do! Please contact our sales team for a custom quote. In your request, please detail the...

 Do you offer a remote reboot facility?

Please contact our sales team for more information, as this depends where you are located in the...

 Do you offer Windows Server 2008/2012?

Yes, we have a Microsoft Services Provider Licence which allows you to pay for Windows on a...

 Do you provide backup space?

Yes, we provide 10GB complimentary backup space for all colocation customers. If you're after...

 Help with Server Migrations

We can help make the migration from a different provider easy.  Having done this ourselves...

 How do I get datacentre access?

We currently provide escorted access at our Auckland CBD datacentre.  We generally require a...

 How long does it take to get setup on colocation?

Typically, we can set you up within 48 hours of sign up. Our team operates 7 days so if you're...

 How many IP addresses do I get with colocation?

We provide all colocation customers with a free /29 IP addressing range, in your own Private...

 Preparing your server for colocation

To prepare your server for colocation with us, we'd advise that you: Setup the IP addresses...

 What do I need to bring when colocating my server?

Bring your server, and any rack kits you may have.  If you don't have a rack kit, we have shelves...

 What port speed comes with colocation?

We provide all connections at 100mbps port speed, so you can get the most of our national 100mbps...

 What vendors do you use for your network?

Our network core runs Juniper which are 100% managed by WebSlice.  Our network cabling is...

 Where is your datacentre?

Our datacentre is located in the Auckland CBD (City Centre), which has easy access from all parts...