Do you offer a money back guarantee?

We offer a 30 day money back guarantee on shared & reseller web hosting orders, including email and DNS hosting.

Domain names however, due to registrar policy reasons beyond our control, cannot be refunded.

  • 94 Users Found This Useful
Was this answer helpful?

Related Articles

Are the prices on your site GST inclusive or exclusive?

All the prices presented on our website are stated GST exclusive, unless otherwise stated. If...

Do you remind me when my domain needs a renewal?

We give you an advance 60 days notice without invoice that domain will fall for renewal on that...

When will I receive my Refer a Friend credit?

Your account will be credited after a referral pays their first invoice. 

Can my friend still use other discount codes if I refer them?

Yes! Your referrals can still use any discount code as normal. If they use a discount code on...

Can I pay over the counter at any NZ Post Office/Kiwibank?

Yes, you can pay over the counter at any NZ Post outlet with Kiwibank. Please bring the...