Error: Exim "Retry time not reached for any host after a long failure period"

If you are seeing bouncebacks when sending email, its likely that the Exim Retry Database has become corrupt.

If you have your own cloud server, you can fix this as follows. For shared/reseller cPanel customers or Managed Customers, please contact our customer care team.

CloudLinux/CentOS cPanel Server
cd /var/spool/exim/db
rm -f retry retry.lockfile
rm -f wait-remote_smtp wait-remote_smtp.lockfile
service exim restart

Alternatively, you can use the following commands:
/usr/sbin/exim_tidydb -t 1d /var/spool/exim retry > /dev/null
/usr/sbin/exim_tidydb -t 1d /var/spool/exim reject > /dev/null
/usr/sbin/exim_tidydb -t 1d /var/spool/exim wait-remote_smtp > /dev/null
/scripts/courierup -- force
/scripts/eximup --force



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